ACE - Professor
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5.8K Messages
Coax or Cat5
We had Uverse TV and cancelled it. Now we are considering getting Uverse TV again with one or two STB's. The coax cable, AT&T splitters and connectors are still in place. Does the installer still have the option of using existing coax or must cat5 cables now be used?
If I wanted the installer to run cat5 cable from the RG to an Home Theater System, how would I order that and how much would I be charged?
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
browndk26
ACE - Professor
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5.8K Messages
10 years ago
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browndk26
ACE - Professor
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5.8K Messages
10 years ago
We have u200 TV service scheduled to install tomorrow 05/16/14. I will post back how the install goes and if the existing INID and RG are replaced or kept. I am going to ask for one cat5 cable to the family room tv and 2 to the basement TV.
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browndk26
ACE - Professor
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5.8K Messages
10 years ago
Install took about 1 1/2 hours. The tech left the existing INID AND RG(i38hg). Ran cat 5 cable to the TV. He didn't want to run the extra cat 5 cable to the home theater so I didn't push that. The dvr is tiny and responds much quicker to the remote than the DVR/STB's we had before. The dvr is an IPH8005. I don't know what capacity hard drive it is. The tech said it has a replaceable hard drive.
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JefferMC
ACE - Expert
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34.7K Messages
10 years ago
Replaceable in the refurbishment center, maybe. Why do techs say stuff like this?
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aviewer
Expert
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10.1K Messages
10 years ago
DVR functions are supported utilizing a 500GB, 2.5” field-removable hard drive. By allowing for quick technician removal of the hard disk, operators can reduce service costs and simplify logistics when servicing customer returns. In addition, the IPH8005 offers quiet operation and a low-temperature, fanless design.
http://www.pace.com/americas/products/set-top-box/iptv/iph8005/
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JefferMC
ACE - Expert
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34.7K Messages
10 years ago
"when servicing customer returns" i.e. during testing/refurbishment. "Field-removeable" meaning in the operator's facility as opposed to PACE's.
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browndk26
ACE - Professor
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5.8K Messages
10 years ago
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browndk26
ACE - Professor
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5.8K Messages
10 years ago
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browndk26
ACE - Professor
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5.8K Messages
10 years ago
How much would it cost to add a wired receiver to our existing Service? U200 tv with 1 DVR. I38HG RG. Current DVR is connected by ATT installed ethernet cable.
If a tech came would I be charged for a tech vist of $99 and $54 wire charge to extend an existing ethernet cable run to the TV? Is there an activation fee for the additional receiver? If I extended the ethernet cable myself, can a receiver be shipped to me and I connect it myself? Still an activation fee if I can connect it myself?
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browndk26
ACE - Professor
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5.8K Messages
10 years ago
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