Please NO SD stretch-o-vision or 480 SD HD Channels Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems) Your Results May Vary, In My Humble Opinion I Call It Like I See It, Simply a U-verse user, nothing more
DisneyDeb _ Cannot recite the techinical description of how it works, but the process of changing channels has an immediate instant delivery of the new signal that does not include the trick play of the live signal. When you settle on the channel , the signal upgrades to one with more robust capability.
The reason for this is to provide rapid channel change and trick play of live programming.
Sounds like you are not doing the first step. YOu are having to wait for the second step to see a picture.
Is this on the DVR or another STB? If it is not on the DVR, it could be a loose COAX connection in your wiring. If rebooting all your boxes does not do it & you cannot find a bad connection, call in for a replacement STB.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.