Can't record 4 shows at once.

Tutor

Can't record 4 shows at once.

Sometimes I can't even record 1 show. We have 4 tvs 1 is hd and last night we had 3 tvs on and got the message that we had to interupt a tv or stop a recording. Why does att say you can record 4 shows at once?

Message 1 of 29
Expert

Re: Can't record 4 shows at once.

You can record up to 4 programs at the same time.  I have done it many times.

 

With U-verse, you have 4 live streams that can be used in combination to watch or record TV.  When 2 or more TV's are tuned to the same channel, that counts as the use of a single stream.   If a stream is being used to watch live TV, that is one less stream that is available to record a program.

 

Depending on your profile, either 4, 3 or 2 of those streams can be an HD channel.  Also, depending on your profile, when you record 4 programs at the same time up to 3 or up to 2 of those recordings can be HD channels.

 

See your video profiles here:  MENU --> Options --> System Options --> System information --> System resources

 

What information do you see for Streams and Egress Profile?

Message 2 of 29
Contributor

Re: Can't record 4 shows at once.

Sorry for butting in, but I'm running into a similar situation. I have two SD shows scheduled to record at 10 pm on Monday, and want to add one more SD show, but the DVR is not allowing me to add any more shows to that time slot. I looked at my TV profile and it's set to 1 SD/3 HD. Is this the problem or could it be something else? Would it be faster to simply call tech support?

Message 3 of 29
Expert

Re: Can't record 4 shows at once.


Apriltini wrote:

 

Sorry for butting in, but I'm running into a similar situation. I have two SD shows scheduled to record at 10 pm on Monday, and want to add one more SD show, but the DVR is not allowing me to add any more shows to that time slot. I looked at my TV profile and it's set to 1 SD/3 HD. Is this the problem or could it be something else? Would it be faster to simply call tech support?


With your profile, you can schedule up to 4 programs to record at the same time.  Up to 3 of those recordings can be on HD channels.  Schedule the 2 additional SD programs to record.  If a conflict is created, select Resolve conflict for that recording to see what other scheduled recordings are shown as being in conflict during that time period.

Message 4 of 29
Contributor

Re: Can't record 4 shows at once.

Thanks for the suggestion. I did that, and saw that the problem was the previously scheduled shows were running over, so for a few minutes there WERE four shows being recorded already. I trimmed them, and everything looks good now. Thanks!

Message 5 of 29
Expert

Re: Can't record 4 shows at once.


Apriltini wrote:

 

Thanks for the suggestion. I did that, and saw that the problem was the previously scheduled shows were running over, so for a few minutes there WERE four shows being recorded already. I trimmed them, and everything looks good now. Thanks!


Had you manually extended the time by 5 minutes on those recordings?

Message 6 of 29
Contributor

Re: Can't record 4 shows at once.

Yep, guilty. Smiley Very Happy
Message 7 of 29
Expert

Re: Can't record 4 shows at once.


Apriltini wrote:
Yep, guilty. Smiley Very Happy

You can probably avoiding doing those 5 minute manual extensions.  The systems uses "soft padding"  for scheduled recordings which will start the recording 1 minute prior to the scheduled start time of the program will end the recording 2 minutes after the scheduled end time of the program.  If the soft padding will result in a conflict that will cause a program to not be recorded, the soft padding is not applied.

Message 8 of 29
Tutor

Re: Can't record 4 shows at once.

I also have this issue. I'm supposed to have 4 streams, but I have NEVER been able to have more then 3 things going in my house: 2 sons' TVs and I have to watch whatever is recording. This aggravates me so much! When I had Verizon FiOS, there was no limit! I could only record 2 at once, but I could have every TV in the house on HD and had NO PROBLEMS! I have to limit my HDTV watching every single night at least once... 

Message 9 of 29
Tutor

Re: Can't record 4 shows at once.

Mine does not work like this. I've never been able to use more than 3 streams.

Message 10 of 29
Tutor

Re: Can't record 4 shows at once.

Is there any plan to increase the capacity on the HD "streams" on my TV? I shouldn't have to limit my TV watching this much. What does the evolution path show for fixing this in the near future?

Message 11 of 29
Highlighted

Re: Can't record 4 shows at once.

Everybody's U-Verse DVR works the same.  It's based on how many SD and HD streams are available to you and that's based on your distance from the Vrad and signal strength.  Go into Menu - Options - System Options - System information - System resources and from there you can see your SD and HD streams.

Message 12 of 29
Professor

Re: Can't record 4 shows at once.


1001simon wrote:

Is there any plan to increase the capacity on the HD "streams" on my TV? I shouldn't have to limit my TV watching this much. What does the evolution path show for fixing this in the near future?


What are you meaning by limiting your tv watching?  We have three boxes (2 set tops, and 1 dvr) in our house.  One tv is a SD, so pretty much all programming watched on that set is non-HD, two tv's are HD, so pretty much everything on both are HD, with probably 2% SD programming on the one in the Living room, due to military channel, and non-hd premium channels.

 

Since we have watched everything we had recorded on our DVr, right now it is empty, with nothing planned until tomorrow to record, and something the next after that.  Both will be deleted after watching.  Probably when we are recording the one program tomorrow night, I will probably be watching either Netflix, or something on one of the many channels of nothing.  Could be SD, or it could be HD.

 

In the famous words of Ren & Stimpy:  "Maybe something bad, maybe something good. I guess we'll never know,"

________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________
Message 13 of 29
Tutor

Re: Can't record 4 shows at once.

streams 2sd/2hd[wan] 2sd/2hd[ingress]

egress profile 20000000,0sd/3hd

Message 14 of 29
Tutor

Re: Can't record 4 shows at once.

streams 2sd/2hd[wan] 2sd/2hd[ingress]

egress profile 20000000,0sd/3hd

Message 15 of 29
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