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An emergency notification with no emergency?

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Contributor

An emergency notification with no emergency?

I'm getting a message that says the President has requested that we watch our local station.  It's force tuned to NBC and we can't change it.  I don't see any emergencies, just the Today show.  How do I shut this off?  thanks.

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Message 1 of 114
Contributor

Re: An emergency notification with no emergency?

I'm sitting on hold waiting for someone to answer the phone.  Was it a gimmick to get us all to watch whoever was talking at that moment?

 

Message 2 of 114
Contributor

This is also happening to me, it won't allow me to use my...

This is also happening to me, it won't allow me to use my dvr or look at my usual guide. When I turn the receiver off and on it seems to reset the emergency message.
Message 3 of 114
Contributor

Re: This is also happening to me, it won't allow me to use my...

Same issue and also on hold

Message 4 of 114
Contributor

Re: This is also happening to me, it won't allow me to use my...

Same here .... frustrating. 

Message 5 of 114
Voyager

Re: An emergency notification with no emergency?

I'm on hold too!  If you turn off your box and turn back on you can get back to where you were beofre the channel switch.  Lasts for a few minutes if you are tired of watch the Today show fluff.

 

Update: On hold for over 30 minutes with tech support.  I am well informed on how to address remote issues though!

 

Update: On the phone with a rep now and she told me that she was told to direct the problem report to network engineers but her computer is not working.  She suggested I reboot the system if I had not already done so.  Seriously?!  Oh she needs me to give her my account number!  Seriously?!  She does not have a computer.  Why is she on the phone?  Then I tried to give her my phone number and she said she did not have a pen and paper. Seriously?  I'm back on holdso she could reboot her pen or something.  

 

Update:  The rep told me that it could take 5 to 24 hours to be resolved.  Seriously?! As of 9:40 AM EST it is not yet a ticket.  I am in Geogia.  Are you experiencing the issue outside of Georgia? 

Message 6 of 114
Contributor

Re: An emergency notification with no emergency?

Will we be dealing with this until Nov 5th?

Message 7 of 114
Contributor

Re: An emergency notification with no emergency?

Same problem here, actually caused some panic in the house this morning.  Glad that there isn't an actual emergency, frustrated that ATT put us through this.

Message 8 of 114
Contributor

Re: An emergency notification with no emergency?

Completely annoying. I turned off TV, but in about 30 seconds back to Today Show. I wouldn't mind if there was an emergency... Appears none! Unless I'm missing something and should be waiting attentively by the screen!??
Message 9 of 114
Contributor

Re: An emergency notification with no emergency?

Can't even get sound other than a dulled emergency alarm that goes off about every 5 minutes.

 

Okay - 10:12a ET and my system is back up and running!!  Whoot, Whoot!!

Message 10 of 114
Voyager

Re: An emergency notification with no emergency?

Speaking to a rep now. She told me to try all the steps I had already taken: turn off box, reboot, etc. nothing works as others have said. Basically, they have no idea what's going on. Comforting.
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Message 11 of 114
Contributor

Re: An emergency notification with no emergency?

I did turn it off and within 60 seconds, it's back on the forced channel change. 

Message 12 of 114
Contributor

Re: An emergency notification with no emergency?

I am very irritated by this as well. Any news on what is going on here?

Message 13 of 114
Contributor

Re: An emergency notification with no emergency?

Me too. Are we going to war and he wants to make sure communication is all open to all?

Message 14 of 114
Contributor

Spoke to a rep, its a fluke and they're "trying to fix it...

Spoke to a rep, its a fluke and they're "trying to fix it now"
Message 15 of 114
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