Community Support
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6.7K Messages
2016 Rio Olympic Games on U-verse
The 2016 Rio Olympic Games run throughout seventeen unforgettable days and nights, covering every sport, medal, champion, and riveting moment beginning with the Opening Ceremony on August 4th and Closing on August 21st.
You can access the Rio Olympics in the following ways:
- Online at NBCOlympics.com
- Access NBCOlympics.com.
- Click "CLICK HERE AND GET READY".
- Select "AT&T U-verse" as your provider.
- Enter your U-verse username and password (You are signed in throughout the Rio Olympic Games on the device).
- Using your Mobile Device or Tablet
NBCUniversal offers two apps for mobile and tablet viewing:- The NBC Sports app is available to verified U-verse customers and offers the same live streaming and event replays available via NBCOlympics.com.
U-verse customers can verify their mobile and tablet devices when the NBC Sports app launches. - The NBC Olympics News and Results app includes short-form highlights, schedules, results, and more, and also links to the NBC Sports app.
Upon entering the app, U-verse customers must enter their AT&T U-verse username and password. - The U-verse app also provide live coverage. The apps are available to U-verse TV subscribers and can be downloaded at iTunes and Google Play.
- The NBC Sports app is available to verified U-verse customers and offers the same live streaming and event replays available via NBCOlympics.com.
- TV Channels
Application - 637 in SD, 1637 in HD
Dedicated Soccer channel - 638 in SD, 1638 in HD
Dedicated Basketball channel - 639 in SD, 1639 in HD
NBC Family Channels:- NBC – (local)
- NBCSN – 640 in SD, 1640 HD
- USA – 124 in SD, 1124 in HD (East), or 125 in SD, 1125 in HD (West)
- MSNBC – 215 in SD, 1215 in HD
- CNBC – 216 in SD, 1216 in HD
- Golf – 641 in SD, 1641 in HD
- Bravo – 181 in SD, 1181 in HD
- Telemundo – 3007
- NBC UNIVERSO – 192 and 3009 (East), 193 and 3010 (West)
- The Interactive Button on the U-verse Remote
U-verse customers have access to the NBC Olympics TV Experience, an on-screen interactive experience in partnership with NBCUniversal. Subscribers can view real-time medal counts, access events by sport, events by date, and watch up to four channels with the Olympics multi-view.
There are two ways to launch Interactive TV.- Extended Interactive menu:
- On the U-verse remote control, press Menu and scroll left to the Interactive section.
- To access the apps, highlight TV Interactive and press OK. The TV Interactive Menu appears.
- Go Interactive button:
- On the U-verse remote control, press Go Interactive to launch the full menu of interactive applications.
- Make a selection from the menu and enjoy an interactive experience.
- Extended Interactive menu:
-ATTU-verseCare
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
For more information, feel free to check out our Support Site Olympics info.
If you are experiencing issues with your viewing, feel free to reach out to us. We will be glad to help. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number. We may need more information to be able to take any action within our systems.
-ATTU-verseCare
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pamelaramsey
Contributor
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1 Message
8 years ago
Help! I want to watch the Opening Ceremony of the Olympics! Where are they on Uverse?
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skeeterintexas
ACE - Expert
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27.7K Messages
8 years ago
NBC 7:00pm CST
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c_brookhart
Scholar
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237 Messages
8 years ago
I experiencing an issue with the interactive olympic channel (94/1094). I tuned to the channel and there is a large banner blocking the screen indicating the channel is not available in my area. When I accessed the channel by pressing the interactive button on the remote, I was able to select the five events to track and then I pressed the back button to save the selections.
Once I did this, the 'not available in your area' banner came back. My guess as to the source of the problem is that there are two NBC feeds on my channel lineup. The first one in the list is NBC West Palm Beach (WPTV). The second one is NBC Miami (WTVJ). I live in the Keys, so the NBC Miami feed is the closest feed to my area. I think that the ineractive channel has WPTV NBC feed programmed in it, and with being able to view up to four channels at once, the interactive feature is defaulting to showing content on the West Palm Beach NBC channel.
It would be nice to use the interactive channel BEFORE the Olympics are over. I attempted to resolve this issue via chat, but the chat representative seemed to be unfamiliar with the interactive olympic channel. They then indicated the issue would be escalated.
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Anthony_1
Mentor
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77 Messages
8 years ago
Two hours on phone last night with same problem. Don't know why, tier two tech insisted a tech is needed so I'm waiting.
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Anthony_1
Mentor
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77 Messages
8 years ago
Just launched NBC Olympic Experience from 1006 WTVJ. Multiview was showing WTVJ but changed back to WPTV. While watching 1006 a very light message said to press ok on remote to launch. When I switch to view another channel I could not go back to WTVJ.
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RedlandQ
Contributor
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1 Message
8 years ago
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Anthony_1
Mentor
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77 Messages
8 years ago
Tech just left like I thought everything he tried did not work. His boss was unaware of the problem he told the tech that every one at att was gone for the weekend. I told the tech that was not good enough and to escalate the call. He put in an escalated ticket and would try to find out more information and try to get me a phone number to web services. The private email I sent to Attu-verse care has still gone unanswered so I quests they don't care. I suggest everyone with this problem start call att to complain.
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c_brookhart
Scholar
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237 Messages
8 years ago
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Anthony_1
Mentor
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77 Messages
8 years ago
This is not a work around. Yes you can get to the app, I can get to the app using all the medthods. The problem is with multiview within the app. AT&T is pushing WPTV NBC (West Palm Beach Local) to Miami-Dade, Monroe, and maybe Broward Counties instead of WTVJ NBC Local.
BTW the tech that came to my home gave me this number to try.
Web/Digital assist center 877-285-0113
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