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2016 Rio Olympic Games on U-verse

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2016 Rio Olympic Games on U-verse

The 2016 Rio Olympic Games run throughout seventeen unforgettable days and nights, covering every sport, medal, champion, and riveting moment beginning with the Opening Ceremony on August 4th and Closing on August 21st.

 

You can access the Rio Olympics in the following ways:

 

  1. Online at NBCOlympics.com
    • Access NBCOlympics.com.
    • Click "CLICK HERE AND GET READY".
    • Select "AT&T U-verse" as your provider.
    • Enter your U-verse username and password (You are signed in throughout the Rio Olympic Games on the device).
  2. Using your Mobile Device or Tablet
    NBCUniversal offers two apps for mobile and tablet viewing:
    • The NBC Sports app is available to verified U-verse customers and offers the same live streaming and event replays available via NBCOlympics.com.
      U-verse customers can verify their mobile and tablet devices when the NBC Sports app launches.
    • The NBC Olympics News and Results app includes short-form highlights, schedules, results, and more, and also links to the NBC Sports app.
      Upon entering the app, U-verse customers must enter their AT&T U-verse username and password.

    • The U-verse app also provide live coverage. The apps are available to U-verse TV subscribers and can be downloaded at iTunes and Google Play.
  3. TV Channels
    Application - 637 in SD, 1637 in HD
    Dedicated Soccer channel - 638 in SD, 1638 in HD
    Dedicated Basketball channel - 639 in SD, 1639 in HD

    NBC Family Channels:
    • NBC – (local)
    • NBCSN – 640 in SD, 1640 HD
    • USA – 124 in SD, 1124 in HD (East), or 125 in SD, 1125 in HD (West)
    • MSNBC – 215 in SD, 1215 in HD
    • CNBC – 216 in SD, 1216 in HD
    • Golf – 641 in SD, 1641 in HD
    • Bravo – 181 in SD, 1181 in HD
    • Telemundo – 3007
    • NBC UNIVERSO – 192 and 3009 (East), 193 and 3010 (West)
  4. The Interactive Button on the U-verse Remote
    U-verse customers have access to the NBC Olympics TV Experience, an on-screen interactive experience in partnership with NBCUniversal. Subscribers can view real-time medal counts, access events by sport, events by date, and watch up to four channels with the Olympics multi-view.

    There are two ways to launch Interactive TV.
    • Extended Interactive menu:
      • On the U-verse remote control, press Menu and scroll left to the Interactive section.
      • To access the apps, highlight TV Interactive and press OK. The TV Interactive Menu appears.
    • Go Interactive button:
      • On the U-verse remote control, press Go Interactive to launch the full menu of interactive applications.
      • Make a selection from the menu and enjoy an interactive experience.

 

 -ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
26,618 Views
Message 1 of 22
Mentor

Re: 2016 Rio Olympic Games on U-verse

Community Support,

 

Are you also investigating the error problem which started when the app was launched?

Message 16 of 22
Mentor

Re: 2016 Rio Olympic Games on U-verse

6:26 pm Miami time problem not resolved. Can we get an update. I was on and off the phone most of day on Sunday I have not received any calls today.

Message 17 of 22
Mentor

Re: 2016 Rio Olympic Games on U-verse

Which will come first, fixing the APP or the end of the Olympics?

Message 18 of 22
Community Support

Re: 2016 Rio Olympic Games on U-verse

Hi,

 

Thank you for reporting your issue about the multiview app tuning to the wrong NBC channel. We are investigating this issue and working towards getting this fixed.

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 19 of 22
Community Support

Re: 2016 Rio Olympic Games on U-verse

Hi,

 

We are showing the issue with the NBC channel showing the wrong NBC channel on the multiview app should now be resolved.

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 20 of 22
Mentor

Re: 2016 Rio Olympic Games on U-verse

When I open the app the main screen shows this channel not available in your area, when I go to Multiview WTVJ shows in the small box and when I select the WTVJ box it opens in the larger screen.

Message 21 of 22
Scholar

Re: 2016 Rio Olympic Games on U-verse

It is working now.

 

Thank you AT&T for fixing this.

Message 22 of 22
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