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streaming issues (computer only)

Tutor

streaming issues (computer only)

on 90% of the channels I could watch it says "series" not found...

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Message 1 of 10
Administrator

Re: streaming issues (computer only)

Hi There @john209,

 

That is a very strange issue indeed.  We can look into that.  Now how are you trying to search for the shows as you stream? Through the guide? The "Network Tab?"

Can you please provide more information or the steps that you use?

We do look forward to hearing from you.

Matthew, AT&T Community Specialist


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Message 2 of 10
Tutor

Re: streaming issues (computer only)

HI, if its a movie I can watch it, if its a tv show I cant, I am really frustrated by this as this is how I watch most of my tv.... If its a tv show I get no "watch now" button...even on show Ive watched many times

Message 3 of 10
Administrator

Re: streaming issues (computer only)

Thanks for the response, @john209.

Have you tried clearing your cache and cookies, closing all of your browsers, then relaunching, or tried using any other browsers to see if that corrects the problem? Which browser are you experiencing the issue on?

John, AT&T Community Specialist


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Message 4 of 10
Tutor

Re: streaming issues (computer only)

yes i cleaned the cache and cookies,Ii have been streaming on google because bing wasn't working either...I will try on firefox get back to you soon

 

Message 5 of 10
Administrator

Re: streaming issues (computer only)

We're always here to help, @john209!

Let us know when you try using Firefox. Thank you for your time and patience!


Yetty, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 10
Tutor

Re: streaming issues (computer only)

its a flash issue....its resolved ty for your time....BTW couldnt get firefox to work...back on google it is Smiley Happy

Message 7 of 10
Administrator

Re: streaming issues (computer only)

Awesome, @john209!

Glad to hear that its resolved now. Please feel free to share how you got it fixed and let us know if you need anything else.

Thank you for choosing AT&T!


Yetty, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 10
Tutor

Re: streaming issues (computer only)

flash...having to re enable that crap is a pain///

Message 9 of 10
Administrator

Re: streaming issues (computer only)

Great to hear, @john209.

 

Thank you for sharing your solution with us! If you have any future concerns feel free to reach back out to us, we are always happy to help! Thanks for being apart of the AT&T family!

 

Ariel, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 10 of 10
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