Explore & discover

Helpful Links

santa tracker ch 110


santa tracker ch 110

When I go to the channel 110 for the new santa tracker it would give me an error saying that we need to install the latest genie platform software. After an hour with customer service and not fixing it. Now the error says that you must be connected to the internet which I am. Has anybody had any luck with using this new channel

Message 1 of 2

Re: santa tracker ch 110

Hi @loburb73


Please confirm you are connected to the Internet by pressing the Dash (-) button on your remote. Once you confirm you’re connected to the Internet, you can follow steps in this post to launch the Santa Tracker TV app.



Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic

If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.

Additional Support