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high pitch sound when switching at start of nfl sunday direct tv

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high pitch sound when switching at start of nfl sunday direct tv

 

There is huge high pitch sound when starting any new game at start of nfl sunday direct TV from my MAC.

 

Its highly irritating and seems to blow your ears off.

 

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Message 1 of 4
Administrator

Re: high pitch sound when switching at start of nfl sunday direct tv

Good Morning @zahidncst

We can try to help with this the best that we can.  Let's look at what we know.

  • You are using the internet to stream NFL Sunday Ticket
  • You are using a MAC Computer(desktop or laptop)

Can the sound issue be replicated on any other device? Such as the TV itself? or another device such a phone or tablet? Please let us know.

 

Matthew, AT&T Community Specialist

 


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Message 2 of 4
Contributor

Re: high pitch sound when switching at start of nfl sunday direct tv

the sound is not on ipad.. The sound happens 2 seconds after switching the channel..

I tried to debug it, by checking if its some cookie being dropped that resulted in sound notification. But no such luck..

The issue is persistent for past 2 weeks.

Message 3 of 4
Contributor

Re: high pitch sound when switching at start of nfl sunday direct tv

i found the cause.. If the video starts blurry and if it suddenly switches to HD then you get the noise.

 

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