direct tv cinema on demand error 109

Contributor

direct tv cinema on demand error 109

Hello, I try to playback VOD and each time it starts to load and then I get error messages 109 and 110,

SWM with coaxial cable connection from connection kit to the HR24 reciever.

Has anyone encountered these messages if so any help would be appreciated?

Message 1 of 5 (606 Views)
ACE - Expert

Re: direct tv cinema on demand error 109

How exactly is the HR24 connected to your home network for internet access?   With a SWM setup, there should be nothing connected to the HR24's ethernet port.

Press the remote's "Dash :smileyminus:" button .... does your TV echo "Internet Connected ...."?

Has this ever worked properly?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5 (50 Views)
Contributor

Re: direct tv cinema on demand error 109

hr24 is connected via coaxil. no ethernet connected

internet is connected when i hit the dash button

no it hasnt worked properly before, this is furtherest i've gotten it.

thanks

Message 3 of 5 (50 Views)
Employee

Re: direct tv cinema on demand error 109

go to www.speedtest.net and post back with your download speed

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 5 (50 Views)
Contributor

Re: direct tv cinema on demand error 109

20 Mbps

Message 5 of 5 (50 Views)
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