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cannot connect to wireless network, Any ideas??


cannot connect to wireless network, Any ideas??

I have an HR32/700 receiver, and I cannot get connected to my wireless network. I have verified that swim is connected. I have the Directv Cinema connection kit and I have made sure all the cables are connected. When I try to search for my network it does not come up. I have other devices in the house that are connected to the same router, so I don't think that is the problem. I have a Belkin N600 DB Wireless Dual Band N+ router.  It says I can enter my SSID and password, but then it always says the password is incorrect. I am sure it is correct. One thing to note is that on my cinema connection the "wireless" light is not on, but the others are. Also I am getting a code 71-73-449 comes up when I run the system test.

Any help would be greatly appreciated.

Message 1 of 4
ACE - Expert

Re: cannot connect to wireless network, Any ideas??

What is the exact model of your DirecTV Cinema Connection Kit?

Does your SSID or password have any special characters in it (e.g. #, $, &, etc)?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 4

Re: cannot connect to wireless network, Any ideas??


No special characters

Message 3 of 4

Re: cannot connect to wireless network, Any ideas??

try holding the reset button on the back of the CCK-W for 30 seconds.  then on your HDDVR press

MENU SETTINGS & HELP SETTINGS NETWORK SET UP RESTORE DEFAULTS CONNECT NOW GET CONNECTED WIRELESS.  the receiver will then scan for Wi-Fi networks and should d find yours.  once it finds your SSID, select your network name.  if your network is secured, it will ask you to type in your password.  if successful, you will get a message that says "congratulations, your receiver is connected to the internet"  Note that your SSID and/or password cannot have any spaces and/or special characters

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 4
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