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cable box stuck on 480p

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cable box stuck on 480p

cable box stuck on 480p

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Message 1 of 6
ACE - Expert

Re: cable box stuck on 480p


@aguirre420 wrote:

cable box stuck on 480p


DVR/Receiver model number?

When did the problem start?

What troubleshooting have you tried?

 

First thing to try is pressing and holding the remote's EXIT key for several seconds. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6

Re: cable box stuck on 480p

yes it changed to 720p and won't go any higher

Message 3 of 6
ACE - Expert
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Accepted by topic author
Accepted by aguirre420
‎02-12-2019 7:02 PM

Re: cable box stuck on 480p


@aguirre420 wrote:

yes it changed to 720p and won't go any higher


Might just depend on what channel you're viewing. Some HD channels are 720p and some are 1080i. 

 

What DVR/Receiver model number do you have?

When did the problem start?

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 4 of 6

Re: cable box stuck on 480p

c61k 700

Message 5 of 6

Re: cable box stuck on 480p

cable box model #c61k-700

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