all hd channels coming in black

Contributor

all hd channels coming in black

The power went out. All the hd channels are coming in black. I can see the display guide. This is really annoying !! what can I do?

Message 1 of 5
Employee

Re: all hd channels coming in black

What model of receiver do you have? Have you tried doing a red button reset?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
Contributor

Re: all hd channels coming in black

No to red reset button.

Message 3 of 5
Contributor

Re: all hd channels coming in black

Hr24/500.   If I reset won't I lose all  my recorded shows:smileyconfused:

Message 4 of 5
Professor

Re: all hd channels coming in black

A red button reset will not delete anything.

Message 5 of 5
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the Watching DIRECTV Forum! Need to troubleshoot your service? Need to see some of the products we offer? Wondering how to take your DVR with you? Click below!

Additional Support