Why do I have To Be Announced on my list

Tutor

Why do I have To Be Announced on my list

Hi,

I'm new here. I keep seeing the words "To Be Announced" on my list. I can't see what shows or movies or games are playing. Why is this happening? It has been couple of days now. However, yesterday I reset my DVR, then it was setting up and after that it showed Software download. If I wanted to download the software later I would have to click the continue button to get back to my show. I just let it download. Then everything seemed back to normal. I wasn't seeing any "To Be Announced". Now it's back to being "To Be Announced" about almost every channel except for the local stations. The software download came up again but still seeing the "To Be Announced" on my list. I saw some post already saying it takes up to 10 days to get things back. If this is true, why and why would it take that long?

Message 1 of 5 (844 Views)
Expert

Re: Why do I have To Be Announced on my list

When a DVR is reset, a good portion of the "guide" is flushed and replenishes itself over the next day or so.  If a DVR is reset twice within a 30 minute period, the guide is flushed pretty much completely and it takes longer to rebuild.  If neither of these situations fit you, then we need to look deeper.  One common cause of incomplete guide data is having the wrong dish data in the setup menu.  What model is your DVR?

Message 2 of 5 (52 Views)
Tutor

Re: Why do I have To Be Announced on my list

R22.

Message 3 of 5 (52 Views)
Employee

Re: Why do I have To Be Announced on my list

What type of dish do you have?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 5 (52 Views)
Tutor

Re: Why do I have To Be Announced on my list

Directv. Thanks again. My list seems ok now. I did the 30 min period and it worked.

Message 5 of 5 (52 Views)
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