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Watching data free on non-AT&T ISP's

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Watching data free on non-AT&T ISP's

Background: I've read more than 200 post and spent a wonderful 2 hours on the phone with customer service. Maybe my question is too specific or I'm not asking it the correct way. I am using the english language. There is no answer (to my satisfaction) as of yet.

 

Logisitics: I have two homes very far apart. In house "A" I have a fairly new DirecTV service, two AT&T cell phones (4 on the bundled plan) and NO internet service. In house "B" there is an AT&T cell, a NON-AT&T cell (because of no AT&T service in the area) and an ISP IDSN metered service that people who remember 2400 baud dial-up would disgusted with.

 

Problem: I like to catch up with CNN and see who died on TWD*. So, I take my NON-AT&T cell while it's connected to my WiFi and screen cast it to watch DirecTV. I have the proper DTV app and I'm logged into my account. Oh! And I have the NFL app to catch a game or two when I'm there.

 

Issue: My lessor than internet friendly ISP says I blew through a month worth of data in 11 days. The only thing I used the data for was DTV. My ISP plan is for 450 gigs a month @ 50Mbs bandwidth.

 

Question: If DTV is suppose to be data free, where is my problem and why am I being charged for it?

 

Thanks to anyone that might have some insight.

 

B

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Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎11-18-2016 7:43 PM

Re: Watching data free on non-AT&T ISP's

It's only free if you're using your att cellular data.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Re: Watching data free on non-AT&T ISP's

I have AT&T cellular and wifi on my ipad. Do I have to watch the movie free on the ipad or can I watch it free on the TV. How do I do it?

Thanks

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