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Vizio M49-C1 w/ Genie C61k-700 4k problems

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Vizio M49-C1 w/ Genie C61k-700 4k problems

Hi,

 

If I connect genie c61k-700 into hdmi5 of my vizio m49-c1, the tv says that my tv is 4k but when I change to channel 104, it says no signal.

 

If I use hdmi1, the tv says that it is NOT 4k and when I change the channel to 104, it displays 1080p only.

 

Any ideas?

 

Roger

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Message 1 of 8
ACE - Expert

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

The TV manual says that only the HDMI 5 has 60hz refresh rate that the receiver needs.

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Message 2 of 8
ACE - Expert

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

Be sure your Vizio has the latest firmware. 

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Message 3 of 8
Tutor

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

As mentioned, I tried hdmi 5 and I get no signal in the 4k channel 104

Message 4 of 8
Expert

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

don't ignore advice on post # 3.  this is all on your TV

Message 5 of 8
Tutor

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

I talked to Vizio and I have the latest firmware.

 

Message 6 of 8
ACE - Master
Solution
Accepted by topic author
Accepted by kungroger
‎09-28-2016 7:47 AM

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

try a diff hdmi cable, it could be an hdcp error


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Message 7 of 8
Tutor

Re: Vizio M49-C1 w/ Genie C61k-700 4k problems

Thx.  I tried a Amazon hdmi cable instead of the Directv hdmi cable and it worked perfectly.  Thx so much.  

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