03-19-2017 10:53 AM
Logged on to Directv, no problem. Selected Help and Tech Support. Took me to AT&T community support, no problem. Selected Chat Directv filled out all the pertinent info that is required. Chat Directv does not accept my Directv acct number.
Tells me I used my Directv acct to log in and they aren't ready for that yet and will log me back into my Directv acct (where I started) I guess this is the epitome of vicious cycle. Reminds me years ago of Ma Bell before the broke her monoply up - many slogan parodies and my favorite was "We're Ma Bell - we don't care, we don't have to"
03-19-2017 12:48 PM
You don't need to login to use chat.
03-20-2017 7:49 AM
Maybe you don't need to log in - I read your reply and just now stepped thru the links to establish a chat session. Here are the steps I took.
You used your DIRECTV email and password to log in to myAT&T.
myAT&T isn't quite ready for that, so tell us what you want to do.
Never did get connected to anyone in so-called chat
- edited 03-20-2017 4:14 PM
03-20-2017 5:31 PM
if you are part of tech support quit reading the answer sheet and try to do what an actual user does.
or don't answer questions
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