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There was a problem connecting directv. Please try again later.

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There was a problem connecting directv. Please try again later.

Even though the internet is working perfectly, I have rebooted the router and the directv box. I have ran all the system checks and internet speed. It says I’m at 4K speed. I just watched a show on demand, went to episode 2 and suddenly I keep getting the same error signal. Very frustrating! I’ve been able to fix it with an Ethernet cord in the past, but this is not working either. Again, FRUSTRATING

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Re: There was a problem connecting directv. Please try again later.

Hi There @Nancygriff88

We can help you with your DirecTV service connection.  By the way, great self-help troubleshooting. Those are always the first steps in resolving a connection issue.

 

To get started with your resolution, we will be sending you a private message to your forums inbox.

 

Once you get the notification, please do the following steps:


1. Log-in to your forums account.
2. Click on the envelope icon
3. Click on the message that you get
4. Reply to that message only

 

Just a reminder: Please do not post any personal information such as, email addresses, phone numbers, or account numbers on this public thread.

 

We look forward to working with you to get this resolved.

Matthew, AT&T Community Specialist

 

 


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