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Sunday ticket blackout of Atlanta vs Minnesota

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Sunday ticket blackout of Atlanta vs Minnesota

I live in NC.  Panthers on local channel.  I want to watch Vikings vs Falcons but it is the only game being blacked out on my Sunday ticket.  Help!!! Why am I paying $300 and I can't watch the one game I want to see?????? Called customer service.   No help, transferred me, then they dropped call.  Frustrated 

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Message 1 of 16
ACE - Expert

Re: Sunday ticket blackout of Atlanta vs Minnesota

Sometimes they just blackout the wrong game. The only way to fix i know of is to call. Is the Sunday Ticket channel for the Panthers game available?

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Message 2 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

Panthers game is on the local channel. 

Called and was on hold forever. First they said the blackout was because the NFL chose THIS state to black out the game. We are in NC, WHAT?? Told them that was a crap excuse and after being on hold TWO more times, they finally admitted that it was a technical problem. Asked to be compensated for paying for games we aren’t getting and was told we would be reimbursed accordingly. They better. We are watching on our iPad using the NFL Sunday Ticket app. Really not happy about this. 

Message 3 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

Live now on 710

Message 4 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

We had the same issue.  I called and spoke to 4 different people at AT&T and DirectTV over nearly an hour.  I was told “the Falcons game isn’t part of the package.”  I subscribe to DirectTV for NFL Sunday Ticket so that we can watch the Falcons.  What is the point of subscribing if you can’t watch the games you pay to see?

Message 5 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

Maybe in your area, but not in NC. It showed up in the MIX on channel 702 but that was it for us. Game never aired here. They will have to reimburse/compensate for this "technical error."
Message 6 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

Same problem for me and several friends in NC. We have all called and received different answers. Clearly they don’t know what they are doing.

Message 7 of 16

Re: Sunday ticket blackout of Atlanta vs Minnesota

did anyone ever figure out what the problem was?

Message 8 of 16

Re: Sunday ticket blackout of Atlanta vs Minnesota

i live in western carolina an the viking atlanta game is also blacked out an carolina is on my local fox channel.This weekend dallas an washington will be on my local fox so the minny gb better not be blacked out.. I have about had it with dtv

Message 9 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

After a long time on the phone I finally got Platinum support which confirmed they had a technical problem in NC delivering channel 710. It's terrible service we get for the price we pay for NFL Sunday Ticket. They offer no comp up front. You have to beg for everything. I hate it.

Message 10 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

How did you get to Platinum Service? I asked over and over was told flat out “no, my problem wasn’t big enough to allow me to talk to a platinum service representative “.
Message 11 of 16

Re: Sunday ticket blackout of Atlanta vs Minnesota

i called yesterday..Talked to a lady in the sunday ticket dept..she said is was also a tech problem but would not explain what it was..she said  if it happed again i would get a comp for it but who knows.#skol

Message 12 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

I'm not sure honestly. I called Sunday and got the runaround, ended up with Loyalty, because they said NFL support was overrun. I called back Monday and just said "NFL Sunday Ticket problem" to the automated system and ended up there. It's not like it mattered though really. End result was still the same: Paid for every game, missed opening game of the season because of their admitted problems.

Message 13 of 16

Re: Sunday ticket blackout of Atlanta vs Minnesota

did anyone receive an email from dtv with an apology about the minny atla game being blacked out? the lady from nfl sunday ticket said the should of

Message 14 of 16
Contributor

Re: Sunday ticket blackout of Atlanta vs Minnesota

Haha that's a good one. Apology with a refund would be even better but you have a better chance being struck by lightning or riding a unicorn.

Message 15 of 16
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