Since there is a technical forum, there should also be a general customer service forum.

Mentor

Since there is a technical forum, there should also be a general customer service forum.

I would like there to be a general customer service forum so that we can also discuss issues with pricing, packages, equipment upgrades, contract issues, and the like.

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Message 1 of 4
Professor

Re: Since there is a technical forum, there should also be a general customer service forum.

Be sure to email/call DTV they don't read these posts.

Message 2 of 4
ACE - Expert

Re: Since there is a technical forum, there should also be a general customer service forum.

They deal with those sorts of questions via direct email or phone support folks. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 4
Tutor

Re: Since there is a technical forum, there should also be a general customer service forum.


I am a DTV rep; however, for specific information on pricing and making changes to the account, you would have to call in.. we would have to pull up the account and such..

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