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Santa tracker and apps initializing problem

Santa tracker and apps initializing problem

 when I go to channel 110 for the Santa Tracker it says I must be connected to the internet which I am and my apps have been initializing for like 2 weeks. Everything worked when I first got DirecTV about 3 months ago... I can watch some stuff on demand but other stuff says it can't find it. I just want to get the Santa Tracker working for my daughter. Thanks

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ACE - Expert

Re: Santa tracker and apps initializing problem

The app might not be live yet.  Last year it started on November 29th. 

https://www.att.com/esupport/article.html#!/directv/KM1149136

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