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Remote Functions not working


Remote Functions not working

Guide button does not always work on remote. Everything else does sometimes you have to keep pressing or hold it in. Change my genie but still the same

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ACE - Expert

Re: Remote Functions not working

See if this helps ....



Sounds like your remote might be defective.  DirecTV will replace for free if you have their Equipment Protection Plan, otherwise cheaper on Amazon.


We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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