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Refreshing receiver


Refreshing receiver

How do I refresh my receiver?  I've tried all sites but can't find the right way to do it.


Message 1 of 4

Re: Refreshing receiver

what do you mean by refresh?

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Message 2 of 4

Re: Refreshing receiver

I received a message on my Direct TB app saying I should refresh my
receiver with no instructions except the directtv.com/refresh.  No link
is available to be connected.
Message 3 of 4
ACE - Expert
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎12-12-2018 11:23 AM

Re: Refreshing receiver

Use your web browser to visit www.directv.com/refresh


This should take you to your  DirecTV account with a page where you can send the subscription authorization refresh signal to your equipment.  

Or you can call DirecTV at 1 800 531 5000 and they can do it for you.



ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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