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Program Guide isn't responding -

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Program Guide isn't responding -

Message in middle of screen: Program Guide isn't responding, X  close app, (clock symbol) Wait
This mess. appeared 12 hrs. ago and is still there this morning. Cannot change channel nor get mess. box in middle of screen to go away. I have a smart tv but do not have it connected to computer. Replaced batteries in remote but still no response. I am not a tech savy person - help please

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ACE - Expert

Re: Program Guide isn't responding -

This doesn't sound like a message from your DirecTV box.  What model DVR/Receiver do you have?  Have you tried resetting it using the red button near the access card?

 

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ACE - Expert
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Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎12-24-2018 9:15 AM

Re: Program Guide isn't responding -

Google is your friend ....

https://www.justanswer.com/tv-repair/alkya-sony-tv-message-program-guide-isn-t.html

 

Looks like a Sony TV thing.  

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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