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Possibly Losing DirectTV Channels - ABC, ESPN, DISNEY and others

Possibly Losing DirectTV Channels - ABC, ESPN, DISNEY and others

This is beyond frustrating and must stop. Today across the bottom of my TV a message explained how DirectTV may lose ABC, ESPN, Disney, Freeform and others. It is crazy that us customers may possibly lose channels we watch daily. We just went through this 2 months ago with CBS and other channels we watch. DirectTV needs to do something to make this stop before losing the channels or we will be forced to take our business elsewhere where the company fights for their customers. Ridiculous!!

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Message 4 of 353
Contributor

Loss of NBC in Mobile, AL36608

When is this going to be fixed.

Message 346 of 353
Contributor

Re: ESPN

Channel 13 which Is NOT any of these listed is now blacked out and says its about rapids, nuggets games. This is a local station which has nothing to do with those teams. I am beyond fed up with Direct v

Message 347 of 353
Employee

Re: Loss of NBC in Mobile, AL36608

You can get the latest information by visiting https://tvpromise.att.com/  

Scroll down to the bottom and select DIRECTV and enter your zip code.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 348 of 353
Administrator

Re: Cancellation Fees are bogus

Hi @chrisd66,

 

Thanks for reaching out to the forums team! We know how important and time sensitive billing issues can be, so we encourage you to contact our voice or chat teams for expedited service. Once you select your product, just scroll down to the bottom and choose to chat live. Please let us know if you have any other questions we can assist with!

 

Lafayette, AT&T Community Specialist

 


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 349 of 353
Contributor

Where is NBC

I know because of a price increase we have been without NBC. When will it be added back to our package?  If it is not coming back we will stop using U-Verse. 

Message 350 of 353
ACE - Expert

Re: Where is NBC

We might be able to advise you what station owner is holding your NBC hostage if we knew where you lived.  Otherwise, you'll have to provide the call sign to identify it.  In any case, and whoever they are, when they reach an agreement with AT&T about how much more AT&T has to pay them to carry their "free over the air" programming, they will allow AT&T to carry their signal again. 

  • You could switch to another Pay TV service, but that will result in you being knocked off again sooner (because their retransmit agreement will likely run out before AT&T's next renewal)
  • You could put up an Antenna and watch it over the air for free (that's what I did July and August when Sinclair withheld consent from AT&T for my local CBS station).

 

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 351 of 353
Contributor

Dissatisfied Customer

I am totally becoming a dissatisfied customer of AT&T Uverse TV. Our area has been without the NBC channel for several months now and yet our bill continues to rise. We are paying for a national channel that we no longer receive. Not being able to watch NBC is bad enough, but the fact we still pay for it should be illegal. Come on AT&T. Show that you care about your customers. Either get the channel back, or give all affected a rebate on their bill. I may soon become an ex customer.

Message 352 of 353
ACE - Expert

Re: Dissatisfied Customer

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 353 of 353
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