10-17-2018 6:17 AM
We're happy to help you here! We all enjoy watching movies, so let us make sure you get that satisfaction. Are you getting any error code? Were you able to watch your purchased movies before now?
To get started, please confirm your internet connection status, then Refresh your DIRECTV Equipment and try again.
Let us know if you need anything else!
Yetty, AT&T Community Specialist.
03-24-2019 9:05 AM
Did you actually view the movie already? You're not charged until you actually view the movie. If you have already watched the movie then there's really not much DirecTV can do for you.
03-24-2019 9:11 AM
It day resume ply over watch trailer keep delete other showings cast and crew . I dont understand what this means I panicked so not sure what I did but did watch movie
03-24-2019 9:14 AM
Well, try calling DirecTV and see if they'll credit you for that movie .... 1 800 531 5000