Only on ABC HD - Stuttering and Pixelating

Contributor

Only on ABC HD - Stuttering and Pixelating

I am experiencing video and audio stuttering and pixelating only on ABC HD. This is occurs all the time and very noticeable during live sport broadcasts. I only have HD receivers, no DVR. Is there a solution to this problem?

Message 1 of 7 (1,132 Views)
ACE - Expert

Re: Only on ABC HD - Stuttering and Pixelating

If it's only happening on channel, then it's most like a problem with that station's signal.  But let's check your satellite reception just in case ....

Please post back with your signal readings for each satellite's transponders (and both tuners if applicable).  You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength".  Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners.

Fill in your readings for each satellite and tuner using these examples.  A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

Satellite transponders (32 total at 101º)

[Most of your standard definition channels are beamed from 101ºW]

1-8    x   x   x   x   x   x   x   x

9-16   x   x   x   x   x   x   x   x

17-24  x   x   x   x   x   x   x   x

25-32  x   x   x   x   x   x   x   x

Satellite transponders (3 total at 110º)

[Not present with Slimline3 dish. No channels are currently beamed from this satellite]

1-8    NA  NA  NA  NA  NA  NA  NA  x

9-16   NA  x   NA  x   NA  NA  NA  NA

Satellite transponders (11 total at 119º)

[Not present with Slimline 3 dish. Local SD channels for some cities, Spanish package]

17-24  NA  NA  NA  NA  NA  x   x   x

25-32  x   x   x   x   x   x   x   x

Satellite transponders (16 total at 99º(s)) [or 99º(b)]

[Local HD channels for some cities]

1-8    x   x   x   x   x   x   NA  NA

9-16   NA  NA  NA  NA  NA  NA  x   x

17-24  x   x   x   x   x   x   x   x

[Note: these can be very slow to appear]

Satellite transponders (14 total at 99º(c)) [or 99º(a)]

[National HD channels]

1-8    x   x   x   x   x   x   x   x

9-16   x   x   x   x   x   x   NA  NA

[Note, these can be very slow to appear]

Satellite transponders (16 total at 103º(s)) [or 103º(a)]

[Local HD channels for some cities]

1-8    x   x   x   x   x   x   NA  NA

9-16   NA  NA  NA  NA  NA  NA  x   x

17-24  x   x   x   x   x   x   x   x

[Note, these can be very slow to appear]

Satellite transponders (16 total at 103º(ca))

[National HD channels beamed from D12 satellite]

1-8    NA  NA  NA  NA  NA  NA  NA  NA

9-16   x   x   x   x   x   x   x   x

17-24  x   x   x   x   x   x   x   x

Satellite transponders (14 total at 103º(cb)) [or 103º(b)]

[National HD channels beamed from D10 satellite]

1-8    x   x   x   x   x   x   x   x

9-16   x   x   x   x   x   x   NA  NA

17-24  NA  NA  NA  NA  NA  NA  NA  NA

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7 (187 Views)
Contributor

Re: Only on ABC HD - Stuttering and Pixelating

I am having the same issue. It is only with WJLA out of Washington DC. I have called DirecTV the past two Saturday's and just got off of the phone with them today. it's either a problem with the station or DirecTV. I do not have this problem with any of the other channels that receive.

Message 3 of 7 (187 Views)
ACE - Expert

Re: Only on ABC HD - Stuttering and Pixelating

Be sure to contact BOTH DirecTV and the local station engineering manager. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 7 (187 Views)
Employee

Re: Only on ABC HD - Stuttering and Pixelating

Not a good idea to post personal information a public forums such as this one.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 7 (187 Views)
Tutor

Re: Only on ABC HD - Stuttering and Pixelating

good answer!

Message 6 of 7 (187 Views)
Tutor

Re: Only on ABC HD - Stuttering and Pixelating

But i think that it is a local channel issue

Message 7 of 7 (187 Views)
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