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We have had our service sense May of this year and still can not access on demand or rewind features. We have done every reset and internet reset available. Tech came with a new box and hard wired the internet and still nothing.
Let us see how we can help!
Since this is account specific, we'll have to continue this conversation in a Private Message (PM).
Check your forums inbox by clicking the envelope at the top of the page, look for a message from ATTCARES, and respond with the requested information.
We look forward to assisting further!
Ramses, AT&T Community Specialist
If your DIRECTV account has recently moved into myAT&T, let us help you manage your DIRECTV account in myAT&T.