No closed captions on Cartoon Network HD Feed

Contributor

No closed captions on Cartoon Network HD Feed

I have no idea where to put this so please forgive me.

There is no closed captioning on Cartoon Network's HD feed. It worked until around 2 days ago.

The SD feed is perfectly fine, I don't know if it's DirecTV's problem or not but I need some help.

Message 1 of 3 (277 Views)
ACE - Expert

Re: No closed captions on Cartoon Network HD Feed

Most likely a  Cartoon Network issue, so best to contact them. DirecTV just relays the CC info provided by the network/station.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3 (36 Views)
Expert

Re: No closed captions on Cartoon Network HD Feed

Cartoon Network HD channel 296 currently has closed captioning working.  As one who uses CC almost all the time, I can tell you any given channel's output may be off on occasion.  Because there are regulations requiring CC it generally only requires a bit of patience to have them return.

Message 3 of 3 (36 Views)
Share this topic
Announcements

Welcome to the Watching DIRECTV Forum! Need to troubleshoot your service? Need to see some of the products we offer? Wondering how to take your DVR with you? Click below!

Additional Support