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NFL Sunday Ticket not showing

Contributor

NFL Sunday Ticket

NFL Sunday ticket is not working. When I go to the channel it asks me to purchase it. 

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Message 68 of 311
Teacher

Prompting for Purchasing of single NFL game?

While changing channels yesterday I kept getting this message followed by this one that COULD NOT BE REMOVED. "All or part of this program was not recorded due to a problem at the broadcast time. Please wiat while scan the recording for viewable content."

 

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Can we purchase individual games? How can I make that second message NOT APPEAR EVER?

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Message 1 of 311
Former Employee

Re: Prompting for Purchasing of single NFL game?

Do you subscribe to the NFLST?

Message 2 of 311
Teacher

Re: Prompting for Purchasing of single NFL game?

Yes, I am a NFL ST subscriber.

Message 3 of 311
Former Employee

Re: Prompting for Purchasing of single NFL game?

Call technical support at 1-800-531-5000, something needs to be tweaked on your account then.

Message 4 of 311
Contributor

Re: Prompting for Purchasing of single NFL game?

It did this to me on channel 717 yesterday every time CBS switched to that broadcast in my local area for an update, then went away when they switched back to the national game. I don't think it's our accounts -- it's something with how your system is handling blackouts.

Message 5 of 311
Highlighted
Contributor

NFL Sunday Ticket not showing

When I try to watch the channels on Sunday Ticket it shows the directv logo and plays elevator music. It even says "Title Not Available", which is different than "To Be Announced"...I know there are games currently showing because I know the schedules. I have tried resetting the box and have been on hold forever already with no luck. Can someone please help?

Message 6 of 311
Administrator

Re: NFL Sunday Ticket not showing

Hi @oneshoein,

 

We would like to investigate this for you!

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the envelope in the top right section of this page or click Forums Inbox. Locate the PM and reply to my message with the requested account details.

We look forward to your response and the opportunity to help you!

 

Lafayette, AT&T Community Specialist


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Message 7 of 311
Contributor

Re: NFL Sunday Ticket not showing

I am having this same issue. Please help. 

Message 8 of 311
Mentor

NFL Ticket

This is the second time NFL ticket has cut out on a sunday for me. Chat is busy and now I have to call and sit on the line waiting for a service rep while the game I was watching finishes. What's going on over there? It's live sports, there's no bringing back the product you are depriving your customers of? When are you going to start issuing refunds to your customers for this?

Message 9 of 311
Mentor

Re: NFL Ticket

My NFL Sunday ticket channels ask me to purchase. WHY? They worked fine last week and I am not behind in my payments. This doesn't make any sense.

Message 10 of 311
Mentor

Re: NFL Ticket

Actually it was working 15 minutes ago!

 

Message 11 of 311
Teacher

Re: NFL Ticket

Getting this as well.  Why is this happening when I pay to the Sunday ticket?

Message 12 of 311

problem while viewing NFL sunday ticket channels on TV screen

My NFL sunday ticket channels are displaying to purchase when I already am paying a NFL sunday ticket plan. please respond ASAP.

Message 13 of 311
Tutor

Re: NFL Ticket

Mine is doing the same thing. Every Ticket channel is telling me I have to purchase for $49. Only channels working are 701 and 702

Message 14 of 311
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