10-11-2013 3:55 PM
I've noticed that the HD channels are more sensitive to weather interference than the SD channels. So, when there is interference on an HD channel, I switch to the SD channel and it often works. However, recently the SD channels have disappeared from the guide. I go into settings, and select the option so the guide will show both HD and SD channels, but almost no SD channels show up. If I select the option to just show SD channels, I get the same thing. It is as though my receiver does not receive the SD channels at all. Is there way to fix this?
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10-11-2013 4:12 PM
what model of receiver do you have. look for the model number inside the access card door..
10-11-2013 4:26 PM
Go to the MENU -> DISPLAY SETTINGS and make sure "show SD duplicates" is selected
10-11-2013 5:06 PM
It sounds like your satellite dish is not in good enough alignment to pickup the non hi def channels.
10-11-2013 5:09 PM
What's your zip code?
10-11-2013 5:15 PM
That would be almost impossible. If the OP is getting HD channels then the SD would be there
10-11-2013 5:21 PM
If the SD channels are not in the guide, this is NOTHING to do with signal strength or alignment. You will see the channels in the guide even if there is no signal at all.
To the OP, have you set your guide to "all channels", sounds like you might have a custom guide displayed.
10-11-2013 5:59 PM
This is the answer. Thank you! I selected a custom guide and did not check the SD channels.
10-11-2013 6:22 PM
Glad we could solve your problem! Can you mark the question as "answered"?
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