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Internet - HR24-200 - Directv Cinema connection

Tutor

Internet - HR24-200 - Directv Cinema connection

Does both the HR24-200 and the Directv Cinema connection kit have to be connected to the internet for full internet capabilities?

 

I was thinking as long as my Directv Cinema connection kit was connected to the internet that my receiver would only need to be connected to the kit or am I just totally confused?

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Message 1 of 28
Expert

Re: Internet - HR24-200 - Directv Cinema connection

With the Whole Home DVR service the Cinema Connection Kit need be connected to the signal coax in a single location and that single connection will provide router/Internet connection for all the HD boxes in the system.  Look on page 11 of the CCK manual for instructions.  Best bet is to install on the receiver that is closest to the router, thus improving the wireless link.  Remember, with Whole Home there is no Internet connection to any receiver, the connection occurs in the coax cable already connected, and the Kit connects to the coax as well, Ethernet is not used.

Message 2 of 28
Tutor

Re: Internet - HR24-200 - Directv Cinema connection

I don't have the wireless CCK since this was installed before the wireless was available.  I have the small CCK box that connects to the router via ethernet.  Does that make a difference?

 

BTW ... thank you for your response.

Message 3 of 28
Tutor

Re: Internet - HR24-200 - Directv Cinema connection

Ah ... so i reread your post.  I shouldn't have ethernet to my receiver at all.  So if I remove the ethernet that is currently connected to the receiver will I need to press the red reset button on the back to force it to get an IP from the coax?

Message 4 of 28
Employee

Re: Internet - HR24-200 - Directv Cinema connection

Quote: Originally Posted by bkj1020 

 I have the small CCK box that connects to the router via ethernet.  Does that make a difference?

 

 


you have the preferred connection method.  it does not make a difference. that single connection provides internet access for any internet capable receiver.

 

are you having any problems?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 28
Tutor

Re: Internet - HR24-200 - Directv Cinema connection

Not really having problems.  Just wondering why I have an ethernet both to the CCK and the back of the receiver.  Also makes me think that I may not be getting all of my services as I could be limiting myself by having the ethernet on the back of the receiver being the primary connection?

Message 6 of 28
Contributor

Re: Internet - HR24-200 - Directv Cinema connection

I have talked to technical support and they referred me to you. I have a h24-500 dvr with a secondary receiver in the basement. When the installer was here, I did not have the password to get him into my locked router. After watching the video, i disconnected the ethernet cable and attempted to get online. I used the code to unlock the router and I got thru. I thought I was on my way, but it still would not connect the internet with the receiver. Every attempt by the tech guy and myself could not get us any further. Do I need to do a hard reset of the receiver and will I lose all of the saved programming? A side note: since I removed the ethernet cable, my basement box does not see any of the recorded shows.

I have a linksys router.

Message 7 of 28
Employee

Re: Internet - HR24-200 - Directv Cinema connection

Quote: Originally Posted by randodeconman 

I have talked to technical support and they referred me to you. I have a h24-500 dvr with a secondary receiver in the basement. When the installer was here, I did not have the password to get him into my locked router. After watching the video, i disconnected the ethernet cable and attempted to get online. I used the code to unlock the router and I got thru. I thought I was on my way, but it still would not connect the internet with the receiver. Every attempt by the tech guy and myself could not get us any further. Do I need to do a hard reset of the receiver and will I lose all of the saved programming? A side note: since I removed the ethernet cable, my basement box does not see any of the recorded shows.

I have a linksys router

 

 

Best to start your own new thread using the "Create New Post" button on the main forum page. Your problem may very well be different from the original poster's. With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far. And this forum software makes it difficult to track or respond to folks that add onto someone else's thread. 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 28
Employee

Re: Internet - HR24-200 - Directv Cinema connection

Quote: Originally Posted by bkj1020 

Not really having problems.  Just wondering why I have an ethernet both to the CCK and the back of the receiver. 


you system is NOT installed correctly.  in a properly installed system, there are NO ethernet cables to any of the receivers, with the exception of a short blue jumper that connect to e receiver DECA on non 24 series receivers

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 28
Expert

Re: Internet - HR24-200 - Directv Cinema connection

Here is a schematic of a properly installed system using a DECA BB Adapter to connect to the router.  The single use of any Ethernet connection is a short jumper between the adapter and the router.  None of the receivers or DVR's ever use the Ethernet port on the back of the box.  Those ports are used in cases where Whole Home is not present.

Message 10 of 28
Teacher

Re: Internet - HR24-200 - Directv Cinema connection

I have an older DECA (before wireless) in my basement where the splitter like SWM box is mounted.     I connected it with a Wireless bridge because my router isn't anywhere near any DirecTv coax.     But the bridge isn't very successful at staying connected from way down in the basement.     

 

This thread suggests that the DECA can be connected inline to any receiver - assuming I understand that right.

So I'm wondering if any of these would work and which is preferred?

 

1.  Set up a network connection in the basement using a Powerline Adapter (assuming i can get a Powerline connection there).    Maybe replace with DecaBB adapter replacing older one.

2.  Get the wireless Cinema kit and install inline on my HD Receiver in the room next to the router (so it won't be on the splitter, it would be connected to a H21 receiver and much closer to the wireless signal).

 

Or other ideas welcome.

 

I assume that the internet traffic is light - more browser like, not used for media data transfer?

 

Thanks.

Message 11 of 28
Employee

Re: Internet - HR24-200 - Directv Cinema connection

Quote: Originally Posted by habells 

I have an older DECA (before wireless) in my basement where the splitter like SWM box is mounted.     I connected it with a Wireless bridge because my router isn't anywhere near any DirecTv coax.     But the bridge isn't very successful at staying connected from way down in the basement.     

 

This thread suggests that the DECA can be connected inline to any receiver - assuming I understand that right.

So I'm wondering if any of these would work and which is preferred?

 

1.  Set up a network connection in the basement using a Powerline Adapter (assuming i can get a Powerline connection there).    Maybe replace with DecaBB adapter replacing older one.

2.  Get the wireless Cinema kit and install inline on my HD Receiver in the room next to the router (so it won't be on the splitter, it would be connected to a H21 receiver and much closer to the wireless signal).

 

Or other ideas welcome.

 

I assume that the internet traffic is light - more browser like, not used for media data transfer?

 

Thanks.


Best to start your own new thread using the "Create New Post" button on the main forum page. Your problem may very well be different from the original poster's. With a new thread you can provide more information about your equipment, location, and troubleshooting you've tried so far. And this forum software makes it difficult to track or respond to folks that add onto someone else's thread. 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 12 of 28
Expert

Re: Internet - HR24-200 - Directv Cinema connection

Quote: Originally Posted by habells 

 

1.  Set up a network connection in the basement using a Powerline Adapter (assuming i can get a Powerline connection there).    Maybe replace with DecaBB adapter replacing older one.

2.  Get the wireless Cinema kit and install inline on my HD Receiver in the room next to the router (so it won't be on the splitter, it would be connected to a H21 receiver and much closer to the wireless signal).

 

I assume that the internet traffic is light - more browser like, not used for media data transfer?

 

1.  I would not use a powerline adapter under any circumstances.

2.  This may well give you much better connection.

3.  If downloading On Demand programming the system will use about 8 Mbps of bandwidth, which is fairly heavy.

Message 13 of 28

Re: Internet - HR24-200 - Directv Cinema connection

1) The HR24 disables the Ethernet connection if Whole Home is enabled so having it connected is doing nothing, removing it will change nothing, if you have access to any of the Internet features you have access to all, no limiting except in Parental settings.
2) Pressing the red reset button will not reset setting or erase recordings, it simply is like unplugging the receiver & plugging it back in, no more.
3) The wired CCK needs to be connected directly to the router, the longer the connection is the more the signal degrades. You may still get connection, but may have issues with speed or errors in downloads. That's why it comes with a 1ft cable.
The best choice is to run a coaxial line up to the router, make sure it has compression ends as the crimp ones are not rated for the signal range used by DirecTV. Replace it on the splitter with the new wire.
The next best thing would be to use the wireless. But you can run into the same problems as with a long wire, more so the more devices using the WiFi & the more networks are using the same WiFi channel (1, 6, 11 - anything 2-5 interferes with 1&6, anything 7-10 interferes with 6&11) I would suggest using a WiFi tool like 'inSSIDer' to determine what frequencies are being used & choose whichever (of 1, 6 & 11) has the least networks sharing bandwidth.
Message 14 of 28
Employee

Re: Internet - HR24-200 - Directv Cinema connection

Quote: Originally Posted by lostontheline 

3) The wired CCK needs to be connected directly to the router, the longer the connection is the more the signal degrades. You may still get connection, but may have issues with speed or errors in downloads. That's why it comes with a 1ft cable.


just so you know, cat 5 (the most common type of networking cable) according to the ANSI/TIA/EIA standard has a maximum length of 100 meters or 328feet before any active devices must be used.  

 

http://en.wikipedia.org/wiki/Category_5_cable

 

why DirecTV came with the poor idea of providing a 1 foot jumper, is beyond me!


Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 15 of 28
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