- edited 07-22-2019 7:52 AM by ATTCommunityTea
07-20-2019 2:17 AM
At&t has decided to abandon several million faithful direct tv customers over pure greed. Since they took over, the service has gone completely down hill. They keep raising the prices and now removing a major network that people rely on for local news and important programming. They are trying to force us into paying for a cbs app and subscribe none the less for another monthly fee. The greed has got to stop now. So they drop the network and think they will not be losing thousands of customers today when the phone lines are open. Well AT&t i think you just screwed yourselves. We will be canceling your services in all this morning. That goes for all tv and telephone services and we have 4 phones on our plan. Thats $350 extra that you will not be collecting any further from this faithful household. Screw me once and i do not give you a second chance. You can give me everything free now and i will not accept. Its a matter of principle at this point, not the money.
07-20-2019 3:40 AM
What would DTV gain by withholding the channel and angering their customers? Why doesn't CBS return the feed while they talk?
07-20-2019 3:58 AM
Why in the world after 20+ years of being a good customer to Direct TV do I get up Saturday morning find that CBS has been removed from my lineup, with the alternative to watch some programming on CBS.com or buy another subscription for CBS all access app, time to cancel direct TV?
07-20-2019 5:14 AM
Will be ending my account if I have no local channels!!! You've taken away ABC and now CBS. I've been happy so far with service, but if you can't resolve this - I'm done!
07-20-2019 5:49 AM
Exactly we shouldn’t have to buy more things because they couldn’t reach a deal when we already pay a lot.
07-20-2019 5:52 AM
I am so mad that CBS was lost. So now I either pay to watch it on their app or buy a antenna. I pay plenty for U-verse and want to be able to watch my favorite shows. Way to go AT&T I have been a long and loyal customer for a long time and lately we have been having more outages. Guess I will be looking at other companies for cable.
07-20-2019 6:00 AM
Good luck in your new adventure. All the services go thru these types of issues. Even PS Vue is in the process of losing some channels. If possible you should use an antenna but not all are able. Just remember we all have options and can move freely. Personally I want locals but not willing to pay for the increase that will result from the negotiations. Be prepared.
07-20-2019 6:03 AM
07-20-2019 6:04 AM
I read about the problems ATT/Direct TV is having with CBS. IF it is true, I think we need federal legislation to stop these programmers from utilizing hostage tactics for higher fees from ATT/Direct TV which they, in turn, pass on to us, the consumers. I was disgusted when I tried to tune into the Smithsonian Channel at 3am this morning and got the message that CBS has halted the channel. I was willing to pay the extra $12.95 per month for this channel as well as some others when Direct TV offered this bundle free for 3 months. I really enjoy the Smithsonian programming and I rely more heavily on TV since I became disabled and am a retired widow. I was worried that Direct TV service would be diminished once ATT took over and it appears my fears were warranted, It's ultimately the poor consumer who pays the price when these giant companies play games. Maybe Congressional intervention is necessary for the protection of the consuming public.
07-20-2019 6:08 AM
I am very frustrated. I have been a U-verse customer for years and one reason is that I can watch all of favorite stations which included CBS. If that is changing, I guess it is time for me to drop U-verse and go to another provider. The cost is becoming extremely too expensive and now you are limiting the channels. I am done and looking for other options.