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How long will it take for us to have our local CBS TV channels back?

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How long will it take for us to have our local CBS TV channels back?

How long will it take for us to have our local CBS TV channels back? It has been much too long without them.

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Message 14 of 1,213
ACE - Expert

Re: How long

Whenever the channel owners return the feed.

MeTV is not a nationwide channel and is mostly carried as a sub channel of a local, unless a local channel that DTV carries uses it as their main channel DTV will not carry it.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 1,213
ACE - Expert

Re: Cbs

DTV is not withholding your CBS, the owners removed the feed and only they know when they will return it.

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Message 17 of 1,213
ACE - Expert

Re: Nexstar vs. DirecTV Dispute

Nope, there is a clause in the TOS that states that channels and programming are subject to change at anytime, DTV may give you a credit if you call.  There is nothing to figure out CBS owner removed the feed and only they know when they will return it so don't hold your breath.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 1,213

Aaack! I hate Direct TV!

Ever since we signed up for Direct it’s been one disappointment after another. Reception so unreliable, shows won’t record when they are ‘back arrowed’ and should. The 2nd tier channels are filled with worthless viewing crap  and you’ve lost TWO channels locally: KPIX, SF - the CBS affiliate and KRON 4 - an independent??  How on earth do you mess up an independent that is starved for local viewers. I WANT OUT - and yes, we are ATT on everything but ready to dump them after 25 years. Terrible internet connection, can’t get more than 2 bars on my cell in my own home (Benicia, CA -NOT a podunk town). Ugh. SO done! 

Message 19 of 1,213
ACE - Expert

Re: Why is KOIN/CBS no longer available on our Direct TV?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 1,213
ACE - Expert

Re: Aaack! I hate Direct TV!

DTV has no control over a channels programming.

The channels owners removed the feed to DTV and they are the only ones who can return it.

Bad internet maybe why start from the beginning is not working and DTV has nothing to do with your internet service.

You have to call DTV to cancel.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 21 of 1,213

NBC and CBS down

I only get abc. The other 2 worked when I signed up a month ago.

I bought into this for the locals, what is this crap?  DTV now pay your freakin bill like I do and fix this!!!!!  

Message 22 of 1,213
ACE - Expert

Re: NBC and CBS down

Are those Nexstar owned affiliates? You know they are in a contract dispute with AT&T.

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Message 23 of 1,213
Tutor

Why is ATT removing CBS and NBC?

AT&T makes gobs of money off me and that's not enough? They want to cheat NBC and CBS too?  Play nice!  Come to an agreement with the networks. I'll bet Comcast can make me a sweet deal if you can't work it out.

Message 24 of 1,213
ACE - Expert

AT&T’s DIRECTV, DIRECTV NOW, & U-verse TV May Soon Lose CBS Owned Locals

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Message 25 of 1,213
Community Support

Re: Aaack! I hate Direct TV!

We’re disappointed to see CBS put you in the middle of negotiations. We appreciate your patience while we work this out with CBS. Click here for more: tvpromise.com.

 

AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 26 of 1,213
ACE - Expert

Re: Aaack! I hate Direct TV!

So how much more do you want to pay to get them back?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 27 of 1,213
Teacher

Re: Nexstar vs. DirecTV Dispute

Thanks for your frank feedback. No surprise here really. Just as I figured. I have been a customer for a really long time. Bought my first DirecTV rig from a big box house and installed it myself, complete with the new phone line. Since then the customer service has just gotten worse, rates have skyrocketed, monopolistic behaviors increased.

That fact that they have taken my money for all these years carries no sway. I have to get on the phone on an annual basis to bend my knee and plead for a reasonable rate that is somewhere in the ballpark with new customers (who don’t realize the slippery slope they are getting on). Since AT&T has taken over after gobbling up competitors, they act even more like drug dealers. Glad the FCC has been looking out for the little guys. Oh wait...
Message 28 of 1,213
Teacher

Disgusted

I can understand a day or 2 while negotiating but this is ridiculous. I pay outrageous on Direct TV or ATT what ever you want to call yourself. If we arent getting back CBS please let us know now , because i will be looking to cancel my  subscription with your company !!!!!!!!!!!!!!! Thank You  Sheila+

Message 29 of 1,213
Employee

Re: Disgusted

@tartsheila 

                                                                                                        

Plucked from a another forum post:

rant]

Every year these threads appear.  And every year I keep wishing the carriers (cable companies and ATT) would hold their ground until the local's realize they are losing eyes for their advertising.   People blame the carriers for their "greed" and not supplying "their channels" that "they are paying for". 

 

First, they are not "your channels".  ATT can do anything they want to the channel lineup as per these terms of service (8. INTERRUPTIONS, LIMITATIONS, AND MODIFICATIONS TO SERVICE).  You are paying for a TV service, not specific individual channels.

 

Second in this case it's the locals who are the greedy ones here asking for ever more and more money every year for something most anyone can get for free with an antenna (assuming the locals are in range - check here).  And then later everyone complains of their ever increasing bills when the one of the reasons for that increase is the "Broadcast TV Surcharge".  So guess who's actually paying for the locals for their greed ?we the customer

 

If the carriers stonewalled these locals maybe they would "blink" and put an end to this annual blackmail.  But it never happens and it's just wishful thinking on my part.  In reality the carriers and the locals eventually come to an "agreement" where the locals get less than they asked for (they probably asked for twice as much as they need anyhow if they truly need any more in the first place).  We end paying for the bill.  And it's always the carriers that are to blame.  There's a lot to blame and greed to put on the carriers, but this annual negotiation crap is not one of them.

[end of rant]

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While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Message 30 of 1,213
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