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How long does it take for the sports info to download to my new DVR?

How long does it take for the sports info to download to my new DVR?

And is there a way to force it so I get it more quickly?

 

Thanks for any help...

Larry

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Message 1 of 8
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ACE - Expert

Re: How long does it take for the sports info to download to my new DVR?

What sports info?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8

Re: How long does it take for the sports info to download to my new DVR?

Discover - Sports

Message 3 of 8
ACE - Expert

Re: How long does it take for the sports info to download to my new DVR?

Usually it takes 24-48 hours for everything to initialize and download.

What DVR model number do you have?

Is it connected to your home network for internet access?

 

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We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 8
ACE - Expert

Re: How long does it take for the sports info to download to my new DVR?

What's discover - sports?

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8

Re: How long does it take for the sports info to download to my new DVR?

It's an HR54/200.  We've had it since 4/8/19.  I broke down and called D*TV, which was just as much fun as it always is.  Took about an hour to get to what I thought was their tech support, which turned out to be somebody who was relaying our conversation to the actual tech support people.  Took me forever to make her understand what was happening - do they REALLY not know how their own menus work?  They did a remote reset which did nothing.  They then pushed a software update which I got to install by doing a receiver reset.  Still doesn't work.  And I discovered none of the selections under Discovery work - same 'not available' message for each.  And I discovered the Sportsguide doesn't totally work - when I tried the 'Edit teams' option, I got the same 'sports not available' message.  They're sending out an installer tomorrow, so we'll see...

Message 6 of 8

Re: How long does it take for the sports info to download to my new DVR?

Sorry - realized I hadn't answered your network question - it's hooked into our cable router which provides a 110 mbps signal.  And I can connect the receiver to it via Ethernet cable or wireless connection.  Tried both, but made no difference.

Message 7 of 8

Re: How long does it take for the sports info to download to my new DVR?

Looks like the fresh software install did it.  This morning everything seems to be working.

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