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Have NFL SUNDAY TICKET questions Or Need DIRECTV Service Help?

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Have NFL SUNDAY TICKET questions Or Need DIRECTV Service Help?




We understand our members need assistance! We have some helpful information below for our DIRECTV members!




Wondering what is going on with DIRECTV? 

Click here for more information!


If you are having signal or picture trouble while watching a game, check out some of our helpful troubleshooting articles below.  


DIRECTV Service Troubleshooting

Click here to learn how to:

  • Fix loss of picture
  • Fix local Channel Issues
  • Error codes (771, 775, 721, 722, 927, No Servers Detected)
  • Audio Trouble
  • Connect your receiver to the internet

Remote Troubleshooting

Click here to learn how to:

  • Fix An Unresponsive Remote
  • Fix A Slow Remote
  • Replace The Remote
  • Program Your Remote

 DIRECTV Everywhere and Mobile DVR App Troubleshooting.

Click here to learn how to resolve

  • Streaming Issues
  • Accessing The App
  • Downloading From The DVR
  • Logging Into The App
  • Browser Troubleshooting 

 DIRECTV Billing or Reward Card

Click here to learn how to:

  • Pay Your Bill
  • Redeem and Check Your Rewards

Have An Appointment?

Click here to:

  • Check Your Appointment
  • Reschedule Your Appointment
  • Cancel Your Appointment
  • Check Status Of Your Appointment



-ChrisZ, AT&T Community Specialist 

Need more help?

Visit our Help Center, for answers to your questions and to troubleshoot issues with our step-by-step guides. For more assistance, send a brief message to ATTCares . Be sure to include your account number, name, and contact number.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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