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HD Picture Quality

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HD Picture Quality

I recently switched to a swm module (with power invertor) and the Genie network.  The HD picture quality is not as good as the old setup without the swm. Any suggestions to improve this condition?

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Message 1 of 7
ACE - Expert

Re: HD Picture Quality

Puzzling.  There's no technical reason why a SWM setup should have any effect on your video quality.  Tell us more about how your HDTV is connected to the DirecTV Receiver/DVR?  What model Receiver/DVR?  Do you have other HD Receivers/DVRs that you could swap with?  What channel(s)?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7
Employee

Re: HD Picture Quality

yup. puzzling in deed!   not sure what you have before but the Genie only work on SWM

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 7
Expert

Re: HD Picture Quality

Is it possible you have the Genie's guide set to SD channels only?

Message 4 of 7
Employee

Re: HD Picture Quality

or perhaps the wrong dish selected during satellite set up

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 7
Contributor

Re: HD Picture Quality

Hi peds48 - I'm not the OP, but how do I know what the correct dish is so I can check settings to see if the wrong dish was selected during satellite set up? Just curious. Thanks!

Message 6 of 7
Employee

Re: HD Picture Quality

Please start a fresh post with your details

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 7
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