- edited 03-23-2018 12:01 PM
Your DIRECTV experience, redefined!
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08-13-2018 12:02 PM
08-13-2018 12:40 PM
i can read the font ok, but that's only because i'm watching a 70" TV. On the 27" TV in the living room, I can't read anything.
my habit, at the end of a show, is to hit the BACK button. That used to take me right back to the episode list and I could hit the red delete button. But with the new software, until recently, it went back to the show I was watching, but you had to be careful, if you hit back twice, it would be in the "window" of that show, but may have all episodes in one box. If you hit delete there, you'd delete ALL the episodes. BE CAREFUL to check the details to see if you're on one episode or multiple episodes.
But recently, when a show ends, if I hit the BACK button, it may go back to the episode I just watched OR it may go into an episode list from an entirely different show. BE CAREFUL. you may delete something you haven't watched yet. But if I wait a few seconds, sometimes it changes again, back to the correct list of episodes.
here's my running list of problems DIRECTV
Problems with new software
1. on my Genie DVR, "other showings" doesn't show much.
Older DVR shows next weeks episode and VOD episodes
2. I can't find the to do list
3. While watching TV pressing "info" brings up the time but no longer the day and date
4. It's too easy to delete the whole list of episodes versus one episode
5. It deletes shows while showing 1% free on other DVR's he goes to 0% when it's full.
7/30/18 Past couple weeks: At end of show hit back delete episode sometime it winds up inside list of other named show
08-13-2018 7:18 PM
08-13-2018 8:17 PM
08-13-2018 10:32 PM
08-14-2018 2:28 AM
08-14-2018 3:36 AM
08-14-2018 3:44 AM
08-14-2018 7:23 AM
08-15-2018 12:55 PM
- edited 08-15-2018 4:05 PM by cathy2981
First I'd compose a respectful letter to AT&T's Consumer Relation
department including your account number and the date you started their
protection plan. If you don't get any satisfaction, I'd send a copy of
that letter along an AT&T's reply letter to your State's Attorney General's
office and file a formal complaint. [Edited to comply with Guidelines]
08-15-2018 5:10 PM
Horrible!! Horrible!: the new interface. I think I gave it enough time to get used to it but it's so hard to read. The blue box is more confusing than helpful. Titles in the recorded section keep disappearing then reappearing, sometimes they are in the categories on the left (too tedious to remember to go to those fields). Arrrgh.
Is anyone at AT&T really paying attention to these posts? -- I'm seriously thinking of switching providers once my contract is up. -- Phew, I just needed to vent....
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