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Connecting to Internet with HR44-700

Contributor

Connecting to Internet with HR44-700

I'm getting result code 86-928 on my HR44-700 and can't connect to the Internet, although the Internet (Wi-Fi) is working on my laptop, etc.  Any suggestions?

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Employee

Re: Connecting to Internet with HR44-700

What is the make and model of your router?

What encryption are you using?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Contributor

Re: Connecting to Internet with HR44-700

Hello, it's a Windstream-provided router, the make and model are below.  Thanks!

Make:  SAGEMCOM

Model:  F@ST 1704N

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