12-30-2018 4:48 PM
I have a 4k resolution TV. In settings, I mark the box for 4k resolution. It stays that way for awhile. CH 104 works fine. Then the screen claims
I do not have 4k resolution and drops it back to 1080p resolution. I have to go back to settings (DirectTV settings) and mark the box again.
Solved by: Go to Solution.
01-31-2019 3:17 PM
I have the same exact problem.
I will try it tonight.
Why don’t they have these as the factory default setting if it indeed is a problem.
I did reset my 4K Genie mini to factory and I don’t think both of these were off