- edited 03-02-2018 9:08 AM by ATTCustomerCare
Effective February 14, 2018, AT&T Sponsored Data will be available with AT&T PREPAID.
If you currently have AT&T PREPAID℠ (formerly GoPhone®), you can now stream DIRECTV NOW (as well as our other Entertainment services like DIRECTV and U-verse) without having the stream affect your data usage.
Streaming + Data Details
Need more help? Search through the DIRECTV NOW Community for great answers. Get diy help with your account, device setup, and streaming with DIRECTV NOW eSupport or contact us 24/7 on chat. Don't forget to follow us on Twitter @directvnowhelp!
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- edited 02-20-2018 1:38 PM
03-02-2018 10:31 AM
And here’s more info:
Who is eligible?
How do I know when I am accessing Sponsored Data content?
Does Sponsored Data content usage show up on my bill?
06-19-2018 10:42 PM
Since version 2, directv now app for iPhone is using data. You guys need to fix that. It is advertised as sponsored data, yet at this time is not.
06-20-2018 12:45 AM
06-20-2018 1:06 AM
I have seen a few reports of this in the past (prior to version 2) - no explanation of what happened, but I believe I heard Support has been able to fix it (at least temporarily?). I can't say if I see this or not - I personally don't stream on cell data very much.
06-20-2018 2:44 PM
06-20-2018 3:09 PM
I would contact either Wireless Customer Service or DirecTV Now Customer Service, or both. Contacting Wireless is likely easier, so I personally would start there...