Explore & discover

Helpful Links

Cannot make new account on DIRECTVNOW page

Contributor

Cannot make new account on DIRECTVNOW page

I don't have any ad blockers on, but when I try to put in my info to create an account, everything below the user id is grayed out. I put in an accepted user id, but nothing changed. Also, the captcha image does not load. Am I making a mistake on my end or is this typical of DirecTvNow?

2,089 Views
Message 1 of 3
ACE - Expert
Solution
Accepted by topic author
Accepted by JollyToes
‎08-27-2018 5:07 PM

Re: Cannot make new account on DIRECTVNOW page

Have you tried another browser?

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 3
Community Manager

Re: Cannot make new account on DIRECTVNOW page

@bcbsncjlj

 

Thank you, it's a simple suggestion, but seeing that the @JollyToes marked it as a solution it must have worked! Good solution.

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3
Share this topic
Share this topic
Announcements...
Learn all about the recent Changes to DIRECTV NOW Packages!
Additional Support