It sounds like your fire stick is the first generation. To use ATT DirecTv NOW and WatchTV you need the newest fire stick, gen 2.
(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever* *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
How do you cancel WatchTV? I've tried contacting AT&T directly only to keep getting passed from one dept. to another, disconnected, etc. The WatchTV link keeps looping on the login page making it impossible to access the account to cancel. WatchTV does not show up on my other AT&T (DirectTV) account.Any help is appreciated.