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AT&T Watch TV Login Loop

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AT&T Watch TV Login Loop

I've tried multiple times to log onto my Watch TV account. I'm supposed to get it for free with my plan, but I hav en't even been able to log in. 

Anyone have any solutions to this? I've noticed I'm not alone in this issue.

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Message 1 of 6
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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎12-03-2018 3:22 PM

Re: AT&T Watch TV Login Loop

Hey @itsale,

 

We want to get you streaming WATCH TV!

 

What wireless plan did you upgrade to? Please make sure you have verified your account after upgrading to an eligible wireless plan.

 

Let us know if you have any additional questions or concerns!

 

Dan, AT&T Community Specialist


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Message 2 of 6
Contributor

Re: AT&T Watch TV Login Loop

It doesnt work. I clicked on  the link, send the code to 2885 and got a message that it was verified, i have unlimited plan and that I can now log in, but the log in loop still continues. 

Message 3 of 6
Contributor

Re: AT&T Watch TV Login Loop

I have the same issue.

Message 4 of 6
Contributor

Re: AT&T Watch TV Login Loop

Yes, same here.  I feel it is manipulation of ATT to get customers to click on the button to add more upgrades. Not acceptable!

Message 5 of 6
Contributor

Re: AT&T Watch TV Login Loop

I have the same problem. I can logon and watch shows on my cell phone app, but whenever I try to logon to the website from my laptop I get sent to ATT login help page. I started a chat with an ATT rep and they changed my username because they said using the whole email address could cause login problems.I gave it a few days and tried logging in again and still get the same loop of logging in to the watchtv website and getting sent to ATT help page... so frustrating

Message 6 of 6
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