Contributor
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1 Message
how do i access my dvr from my computer
I'm new to the u-verse and since, i've had it for about a month and a half i have chatted online and everyone has been helpful but i'm once again in a stump... I first had problems with the Internet connection now i would like to access my dvr from my computer which i was told was one of the futures that are included with my package but all I get is a error message maybe i'm doing something wrong if so can someone help i have almost had it with typing back and forth with customer service over and over...
nieten7642
Teacher
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17 Messages
8 years ago
I don't think anyone is talking about literally copying video files to their computer. They simply want to access their programs via a web or app service and watch them on their computers or devices. Kind of like HBO Now.
For example, I want to be able to watch Walking Dead from my DVR on my laptop or devices when I travel with the ability to starte it a little on the later side, pause, rewind, etc. streaming through the cloud. Not downloading actual video files to my device. Like you do with Hulu or HBO Now. This should not be a licensing issue.
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mibrnsurg
Expert
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20.4K Messages
8 years ago
@nieten7642 So, go to Uverse online, there you'll see many of the same programs recorded on the DVR, and be able to stream them anywhere.
http://uverse.com/networks
Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
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I Call It Like I See It, Simply a U-verse user, nothing more
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mibrnsurg
Expert
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20.4K Messages
8 years ago
Something like that might be coming in the very near future:
http://www.fiercecable.com/story/att-stop-investing-u-verse-cpe-will-move-new-home-architecture-using-direct/2015-08-12
Reports have been coming in this week that this will begin Monday, 2/15.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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nieten7642
Teacher
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17 Messages
8 years ago
That is helpful, but this functionality should be offered by UVERSE without having to purchase another device like a Slingbox.
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nieten7642
Teacher
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17 Messages
8 years ago
Well that's great for you, but many of us do. So... your comment really isn't helpful.
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nieten7642
Teacher
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17 Messages
8 years ago
Is there a reason that you have such a strong objection to UVERSE customers leaving UVERSE feedback regarding frustrations over functionality (or the lack thereof) that frustrates us, their customers?? Because... I'm not really sure why you are on this thread if you aren't even interested in doing this.
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mibrnsurg
Expert
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20.4K Messages
8 years ago
You don't understand, this will eliminate DVR/STBs and RGs, you'll only have the Home Media Gateway. Program material will be coming from the cloud.
This from 1st paragraph from my link above:
The company also said users would be able to access the same content while outside the home.
Nuf said about that. 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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nieten7642
Teacher
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17 Messages
8 years ago
If you click on the program recorded on your DVR from your phone, you can press "WATCH". All it does is make it play locally on your TV from your DVR like a second remote control. Pretty useless.
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nieten7642
Teacher
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17 Messages
8 years ago
We undestand all of this, UVERSE. We are asking for the ability to stream the programming recorded on our DVRs to our devices. This should not be a licensing issue. MANY other services are doing this. It's called streaming. It's 2016, guys. Come on.
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nieten7642
Teacher
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17 Messages
8 years ago
Yeah, we know this already. That is our complaint. 🙂
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