jamarek00's profile

Teacher

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7 Messages

Friday, January 18th, 2013 4:58 PM

Why is my tv screen blue everytime I turn on the TV?

Why is my tv screen blue everytime I turn on the TV?

Accepted Solution

Official Solution

ACE - Expert

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35K Messages

11 years ago

The idea is for your AT&T U-verse remote to send commands to both the STB and the TV to turn on.  If your STB doesn't get a signal to turn on, then you'll get the STB standby screen (which is blue) and you'll need to press the OK button on your AT&T remote to wake up the STB.

This could be because you're turning the TV on with the TV's power button or the TV's remote instead of the AT&T remote.

If you're using the AT&T remote to turn your TV on, then it could be because your remote is programmed to only send the TV power on.  I'd point you at the remote programming instructions:

Using your U-verse TV & remote

Teacher

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7 Messages

11 years ago

Awesome!  Thanks!

Teacher

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7 Messages

11 years ago

I was on the standby screen and just needed to push the okay button to see the TV program again. That totally fixed my problem. Thanks!

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