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signing up for dtvn

signing up for dtvn

i have been trying to install DTVN for about 3 hours. I can enter an email address on the create id screen , but all other information lines are "grayed out"

i cant enter any more information to continue with the sign - up , please help!?!?!

                                                                             

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Message 1 of 11
ACE - Expert

Re: signing up for dtvn

Are you using a computer or tablet to sign-up or what?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 11

Re: signing up for dtvn

tried laptop and mobile

 

Message 3 of 11
ACE - Expert

Re: signing up for dtvn

Chrome browser?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 11

Re: signing up for dtvn

firefox on both

Message 5 of 11

Re: signing up for dtvn

tried chrome on a second mobile as well.. same result

Message 6 of 11
ACE - Expert

Re: signing up for dtvn

Well Chrome is the only supported browser for the service. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 11

Re: signing up for dtvn

Just trying to sign - up as i will be using Roku to stream.

Message 8 of 11
ACE - Expert
Solution
Accepted by topic author
Accepted by Jameson1434
‎07-30-2018 9:07 PM

Re: signing up for dtvn

I understand. Try IE or Edge and see if you can get signed up. Just in case its a issue with Firefox.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 9 of 11

Re: signing up for dtvn

Your the man. Installed chrome and im on my way.. thanks a ton

Message 10 of 11
ACE - Expert

Re: signing up for dtvn

Glad that work for you.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 11
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