05-27-2018 5:47 AM
I am in the middle of my 7 day free trial. I recorded a show and when I attempt to find it I can't locate it. I am watching on an Amazon Fire Stick. There is no "My Library." Where do I find the show I recorded?
Solved by: Go to Solution.
- edited 05-27-2018 6:11 AM
Can't tell you about the firestick but on the ATV pressing "menu" brings up "Watch Now", "My Library" and "Discover".
I would tell you to consult your software manual, but...
05-27-2018 8:00 AM
You would press either up or down on the remote. There you will see the options “watch now, my library, discover”. Go to my library and there you should see your dvr recordings if you have any. Click on the recording you want to watch or click down and click right to select all dvr recordings to browse all recordings.
05-27-2018 1:15 PM
If I push up I get "Search, Guide, Watchlist and Settings". If I push down I get "Home, Shows, Movies, Networks, Guide, Search." I don't have My Library. If I get online thru computer the My Library is present and my recordings are there. Can't find them on my fire stick which is where I would be using it most.
- edited 05-27-2018 1:36 PM
Yes you need to update the app. Highlight (do not open) the directv now app and press the button with the 3 lines to bring up the options menu and you should see update. If not then delete the app and reinstall it and you should have the latest version.
- edited 06-19-2018 3:11 AM
@OUalum On roku you will have to check for system update and it will check all apps for updates. If updates for the apps are available they will update on their own. Sometimes I have to check for update again when the first one finishes to make sure it’s got them all. If you don’t know how to do a system update then it will be easy to just uninstall the app and reinstall it.