Explore & discover

Helpful Links

Possible Fix for the Fire TV Buffering Issue

Possible Fix for the Fire TV Buffering Issue

Hello all,

 

I think I finally fixed the buffering issue I was having on my Amazon Fire TV.  I changed the Wifi network setting to 5 GHz from 2.4 GHz on my ARRIS SURFboard SBG6700AC, and what a difference it has made.   No more blurry and fuzzy TV shows!!!!  In addition to changing to 5 GHz, I also changed the channel bandwidth to 40 MHz.  So far, I haven't had any buffering issues and my internet download speed on both Fire TVs are between 125-137 mbps, increased from 40-50 mbps.  I pray my Fire TV continue to be buffer free.....only time will tell!  I hope this information will help those who are having issues with buffering on their Fire TV.

3,506 Views
Message 1 of 5
Scholar

Re: Possible Fix for the Fire TV Buffering Issue

As soon as I saw what you were up to, I realized it was worth trying. I changed to 5G and chose channel 36...it was already set at 40 Mhz.

 

Overall the stick is smoother and quicker, and there is a definite improvement in the performance of DTVN.

 

Good call, you get a Kudo.

Message 2 of 5

Re: Possible Fix for the Fire TV Buffering Issue

 Hello AugieD,

Thanks, glad to hear it's running much smoother for you. I'm still experiencing sporadic buffering issues, but it's not as bad as before.  I reached out to customer service and I was told they are working on an update to correct the buffering issues.  Hopefully they'll have this problem fixed within the very near future.

Message 3 of 5

Re: Possible Fix for the Fire TV Buffering Issue

The buffering has gotten worse for me.

Message 4 of 5

Re: Possible Fix for the Fire TV Buffering Issue

I definitely feel your pain.  I had to play around with the channels in order to get some relief from the buffering.  I noticed in the mornings and late at night the buffering seems to quiet down; however, during the evening hours (3-9p) the buffering is intolerable.  Hopefully DTVN will fix this issue ASAP!  

Message 5 of 5
Share this topic
Share this topic
Announcements

Welcome to the AT&T TV Community! It’s Televisionary!

Additional Support