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04-09-2018 6:59 PM
You do not need to login to use the chat. When prompted if you are a customer say NO and the chat will be displayed.
04-10-2018 6:03 AM
"you have my location zip code wrong. you have it listed as 26301"
You would have to take this up with your ISP, it's not within DTVN's control.
04-26-2018 5:57 PM
Today I had a problem with being overcharged. I did the chat. I hate the chat. I told the agent that I wanted to talk to a supervisor. Well miracle of miracle they actually have phone service. I received an actual human call me immediately on my cell phone. He spoke with a heavy Asian accent. So apparently AT&T outsources Direct tv now overseas. That’s probably why only a chat is available. They can call you if you insist. You can’t call them. I know, because I just experienced this.
05-12-2018 6:13 AM
05-12-2018 7:52 AM
Select "Contact Us" below - then "DirecTV NOW" - go to bottom and select "Chat". It may take a few seconds to load.
05-12-2018 2:07 PM
05-16-2018 7:25 AM
The DIRECTV now app have changed on my phone. Now, it's asking me to suscribe again in order to watch the regular channels I used to watch for months. Now what's new?