02-04-2018 10:08 AM
We have the same issue and are using Roku sticks for access. The info provided didn’t solve our problem but helped recognize it. We have the two different zip codes for location and billing. Unfortunately neither AT&T or DirectvNow (who you can only chat with on line😬) knows nothing about this problem and are no help whatsoever!! We can get the local channels on our iPhones and iPads!?
02-13-2018 11:29 AM
web site says should get them
you wont tell me how to actually get them
they are not there in spite of your web site saying my zip code has them
but i dont have them
03-07-2018 7:32 AM
03-08-2018 8:43 AM
06-05-2018 3:37 PM
I am also unable to access the local channels. Before the app was updated I had access to all the networks - abc, cbs, nbc and fox. They were local channels out of Atlanta. With this new version this acces is now gone. Why? I live 150 miles south of Atlanta. What has changed?
06-07-2018 4:58 PM
NOt solved.... DirecTV app can be downloaded and logged into. Then throws an info message that the app is not ready and needs a few more tweaks.
After 2 years of owning DirecTV ATT can't handle simple streaming redirect in the App they'd busted to control their content.
06-19-2018 3:47 PM
I am a customer and network administrator for a rural telephone operator (Tenino and Kalama Telephone Company) and ISP (Scatter Creek Infonet) that serves customers that are in two different designated market areas (DMA), Portland, OR and Seattle, WA. Our registered ARIN block is 184.108.40.206/20 but has the City and Zip for Kalama, WA. We currently split that block across both companies with 220.127.116.11/21 serving Kalama, WA (Portland DMA) and 18.104.22.168/21 serving Tenino, WA (Seattle DMA). We've had many customers from our Tenino serving area complain to us about not getting the Seattle local channels since the DirecTVNow update. Is there any way to get the IP geolocation data in your database updated to give our Tenino customers the right local channels of the Seattle market?
06-19-2018 3:57 PM
No one from DTVN support is going to read that request since this is just a customer based forum. Like everyone else you can voice your request using the chat to a rep.
06-20-2018 10:15 AM
Wow... Just when you thought AT&T couldn't possibly SCREW up DirecTV ANYMORE than they already had...
After our entire family, being loyal to DirecTV for years, pays into the company we loved for their consistently great service and customer relations for years, AT&T comes along and screws us for being in the very industry that makes your money-grubbing possible?!
We live one place - our "billing zip code." But being in the film and TV industryindustry, ourour viewing zip codes vary. And now you'reyou're telling me while I happen to be laidlaid up post-op at mymy sister's a totally different zip code, I don't get toto watch Master Chef?!?!
ARE YOU FLIPPING KIDDING ME !
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